The following is a collection of common mistakes reported by new and experienced users of Ventuz. While the information presented here is available throughout this documentation, you might want to have a look here and at the F.A.Q. in case of trouble.
When creating a new scene, the rendered output will be completely black because there is not any geometry to render in the scene yet. This is normal, simply go into the existing 3DLayer and add things to render into the Hierarchy Editor.
All Nodes available in Ventuz can be found in one of the Three Toolboxes. Some nodes are "hidden" behind others, as similar nodes are often grouped to one entry in the toolbox. If the Icon in the toolbox has two additional lines at the bottom and right, it is a Stack of Nodes. Click or click on it to see all nodes hiding underneath it. Note: There may be a difference between dragging the "parent node" of a stack into the scene vs. dragging one of the individual nodes. The former often launches a selection wizard which will implicitly create additional required nodes for you.
While starting to use Mover Nodes or doing other animations, the Property Editor might still show old values instead of the current ones. Events also won't show they are fired. To always show the correct values, activate Monitor Values in the Property Editor. This can be deactivated to prevent refreshing the UI at every frame which can reduce performance.
Often, a newly created configuration is not activated. Go into the Device Configuration and check if the correct configuration is enabled. It is also important to ensure the correct Render Setup is active, and the outputs are configured inside the Mapping Mode.
Running a show is different from designing one. First, check out the document on Deployment. Do not use the Ventuz Designer to run a show but rather the Ventuz Runtime. The Designer does many things that can stall a presentation as for example doing automatic backups. Make sure you are running in exclusive fullscreen and not in virtual fullscreen here. Above all, make sure to test the scene on the final hardware setup well before the show.